Unlocking the Power of AI: A Game-Changer in Ecommerce

I recently got to sit down and chat with one of our fantastic bookskeep clients, Phil from CBGSOURCING. Our conversation turned into a great discussion of the world of artificial intelligence (AI) and its significant impact on various industries. He shed light on how AI, particularly tools like Chat GPT and Bard, has become a game-changer, offering solutions to diverse challenges and opportunities in his business.

Phil, nearing 71 years of age, encourages people of all ages to embrace AI technology. He pointed out that AI won’t replace jobs but will empower those who understand how to harness its potential. From resolving complex cases to enhancing content creation and fact-checking, AI is proving to be a valuable tool.

As AI technology continues to evolve, understanding how to create effective prompts becomes paramount for harnessing its full potential. Regardless of age, individuals and businesses can benefit from embracing AI as it shapes the future of various industries.

AI and Amazon Cases

Phil shared a compelling story about his experience using AI to resolve a case with Amazon. In this case, he had to prove shipping, purchase, and ownership details for missing items for a case that had lasted for more than a year.

With the help of Chat GPT, Phil efficiently drafted emails and documentation. The result? A $1,300 refund from Amazon within two days.

While we can’t promise that an AI generated email will also generate a closed case and a refund, we can assure you that using the software will help you capture your thoughts and details in a much more efficient and effective manner.

Versatility of AI Tools

Phil mentioned that he has used ChatGPT and Bard to improve product listings by generating better titles, bullet points, and descriptions. “Amazon sometimes changes some of the information they want in listings. And so, if I had a question, I would put it over in Bard and say,

‘Amazon’s asking for this. What does it mean? And based on this product, what do I need the input to be?’ And it would just tell me, so I did all of my listings and bettered them.” This flexibility in AI applications demonstrates its adaptability to different industries and tasks.

AI tools can be applied in various contexts. Our team uses Chat GPT to communicate more effectively, as an editing tool, an idea generator, and many other things. I personally have been using AI for content creation and research. One thing I really love is that Chat GPT will generate summaries, which is particularly helpful for digesting lengthy interviews or articles. This capability simplifies information retrieval and analysis.

Effective Prompts

Phil also emphasized the crucial role of creating well-structured prompts and being specifying with the tool about the role you and it should play when using AI tools. Crafting clear and specific prompts will help ensure that AI generates accurate and relevant content. The field of “prompt engineering” is emerging as a key skill for optimizing AI tools’ performance. This skill will only become more important as the use of AI becomes more mainstream in the future. “The prompt is the key,” Phil said, “and how you format it for each of those tools, Bard and ChatGPT, directly impacts the quality of what you get back.

Phil also recommended AIPRM, an extension that offers hundreds of pre-built prompts and templates for AI tools. This resource simplifies the prompt creation process, making it accessible to a broader audience.

Fact-Checking and Unbiased News

Phil and I also touched on the potential of AI tools for fact-checking and accessing unbiased news sources. With the proliferation of information, AI can play a critical role in helping individuals discern the truth from misinformation.

As the world of AI can only be expected to expand, just ignoring this innovation in technology will more likely put you behind the times than make AI disappear. As Phil mentioned, gaining skills with these tools can only empower both you and your business moving forward.


Post Author Cyndi Thomason

Cyndi Thomason

Cyndi Thomason is founder and president of bookskeep, a U.S.-based accounting, bookkeeping, and advisory firm for ecommerce sellers worldwide. She has a passion for data analysis and process development. She uses that passion to educate her clients and help them structure their businesses to maximize profits.

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